By using our website or services, you agree to the terms of this Privacy Policy.
A1 Docz Document Solutions (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.a1docz.com, contact us, or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website, email, phone, or social platforms
- Request document preparation services
- Submit forms or inquiries
- Engage with our ads
- Use our messaging channels (Facebook Messenger, Instagram DM, WhatsApp, etc.)
This information may include:
- Name
- Email address
- Phone number
- Business or personal details needed to complete your document request
- Any other information you choose to provide
We may also collect non-personal information automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Interaction with our ads or website
2. How We Use Your Information
We use your information to:
- Provide document preparation and related services
- Respond to inquiries and customer support requests
- Communicate regarding orders, updates, or service needs
- Improve our website, services, and customer experience
- Run advertising, remarketing, or communication campaigns
- Maintain internal records
We do not sell your information to third parties.
3. Information Handling
All client information is treated as confidential and used solely for the purpose of providing requested services. Client data and documents are not sold, shared, or reused after service completion, except as required by law.
4. Sharing Your Information
We may share your information with:
- Service providers who help us operate our business (hosting, email services, payment processors, etc.)
- Platforms you contact us through (Meta/Facebook, Instagram, WhatsApp)
- Legal authorities, only if required by law
We do not share your information for marketing by third parties.
5. Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
- Improve website performance
- Analyze website traffic
- Measure ad performance
- Enhance user experience
You may adjust your browser settings to refuse cookies.
6. Data Security
We use administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is 100% secure. We make reasonable efforts to safeguard your data, but cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold
- Request corrections
- Request deletion where applicable
- Opt out of certain communication or tracking
- Withdraw consent
To submit a request, contact us at:
support@a1docz.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Information From Minors
We do not intentionally collect information from individuals under 18 years old. If we learn that we have unknowingly collected such data, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or how your information is used, contact us:
A1 Docz Document Solutions
Email: support@a1docz.com
Website: www.a1docz.com