Frequently Asked Questions
What services does A1 Docz provide?
A1 Docz provides professional document preparation services for individuals and businesses. Services include preparing, formatting, and organizing documents based on information provided by the client. We do not provide legal, financial, tax, or professional advice.
What types of documents do you prepare?
We prepare a wide range of personal and business documents, including but not limited to:
Commonly requested documents:
- Paystubs
- Invoices & receipts
- Utility bills
- Proof of insurance
- Business & professional letters
- Doctor’s notes
- Resumes
Financial & complex documents:
- Business bank statements
- Personal or business financial statements
- Income & employment verification documents
- Tax forms and transcripts
- Individual and business tax returns
- Contracts, agreements, proposals, and estimates
If your document is not listed, you may submit a request for review.
How is pricing determined?
Pricing is based on document type, scope, complexity, formatting requirements, and turnaround time.
- Pricing for commonly requested documents is listed on our Pricing page
- Pricing for financial or complex documents is provided after request review
Why don’t some services have listed prices?
Certain documents vary significantly in scope and requirements. To provide accurate pricing, these requests are reviewed individually before a quote is given.
What information do I need to provide?
Clients must provide complete, accurate, and truthful information for document preparation. A1 Docz does not verify, alter, or validate source information. The accuracy of the final document depends entirely on the information provided by the client.
How do I get started?
To get started:
- Submit a request through our request form
- Provide all required document details
- Pricing and next steps are confirmed
- Payment is collected upfront
- Documents are prepared and delivered
Incomplete submissions may delay processing.
Is payment required upfront?
Yes. All services require payment in full before work begins.
Orders are not started until payment has been received.
Do you offer rush or priority service?
Yes. Rush service may be available for select document types for an additional fee. Availability and timing are not guaranteed and depend on document complexity and current workload.
Are revisions included?
Reasonable revisions are included, provided:
- Requests are submitted within a short period after delivery
- Revisions remain within the original scope of the request
Additional changes outside the original request may require additional fees.
What payment methods are accepted?
Accepted payment methods include secure digital payment options. Available methods will be provided at checkout or during the request process.
Do you offer refunds?
Due to the nature of document preparation services, no refunds are offered once work has begun. We are committed to delivering documents that align with the agreed scope and client-provided information.
Does A1 Docz provide legal, financial, or tax advice?
No. A1 Docz provides document preparation services only and does not provide legal, financial, tax, or professional advice. Clients are responsible for consulting licensed professionals when needed.
How is my information handled?
All client information is treated as confidential and used solely for the purpose of providing requested services.
Is A1 Docz responsible for approvals or outcomes?
No. A1 Docz is not responsible for decisions, approvals, rejections, or outcomes made by third parties, including landlords, lenders, employers, institutions, or agencies.
What makes A1 Docz different?
A1 Docz offers personalized, one-on-one document preparation with attention to detail, consistency, and presentation—without automation or generic templates. Each request is handled individually to meet the client’s specific needs.
Ready to get started?
Submit your request and we’ll review your document needs and next steps.
Important Notice:
A1 Docz provides document preparation services only. We are not responsible for decisions, approvals, denials, verifications, or outcomes related to the use of prepared documents. Responsibility for accuracy, submission, and use of documents rests solely with the client.